When I was in the 5 days they were telling me that they would take care of it and bill back to Florida now how things have changed. I took it to dodge to do a front end alignment cause they didn’t have the part needed to do it there and the vehicle would not take the adjustment. They missed the 11 parts that are missing off the car that’s right it’s missing 11 pieces on the front end. The next morning where they did a state inspection and were supposed to do that infamous multi point bad boy. When I returned to SA I took the car to be inspected by autonation.
Freedom chevrolet service department staff san antonio license#
The FL location did not even want to help put on the license plate. I reached out to SA and explained the situation, they said they would take care of it when I got back. When test driving I felt a slight pull to the right and slight vibration. When I arrived at the location, I walked around the vehicle and took it for a test drive. I bought a ticket one day to the next to pick up the vehicle to help save on transportation fees. The SA location helped me locate the vehicle in Fort Lauderdale,FL. NA Sep 30, 2022Īfter long searching for a specific make and model, I purchased from auto nation San Antonio, Tx. Emails to the CEO and other executive level management have not been acknowledged, so I will be using all avenues available to hold the dealership accountable. I was sent a warranty contract with the vehicle information completed by the dealership - which I signed along with the purchasing documents of the transaction. There is absolutely no way I would purchase a vehicle without driving it if no warranty was included in the purchase. A few minutes later he called and stated that Auto Nation does not do warranties for vehicles over 10 years or 175k miles and there is no coverage.
When contacted, the manager stated the woman who was supposed to enter that information was terminated and no longer employed and that he would call back. When the repair facility called the warranty company, they could not find the policy in their system and was instructed to call the dealership. I took the vehicle to a mechanic and it has been determined that the transmission is bad on the vehicle and needs to be replaced. It is completely filled out and was signed as requested by the dealership. The vehicle pictures on the dealership website have the Auto Nation Certified sticker on the windshield, and I have the signed 90 day warranty that was completed and sent over with my purchase agreement and paperwork. There is zero chance this issue was not known prior to sale. hard shifts, gear slippage during acceleration, revving between gear changes. There is almost nothing about the behavior of the vehicle's transmission that is normal. It has been driven less than 500 miles and the transmission was not right from the day of delivery. The vehicle was delivered to my home in Wisconsin on September 12th.
I purchased a 2008 Corvette from the San Antonio dealership via the website on September 8th, 2022.
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